Contact SkyLynx Travel

Get in touch with our luxury travel experts. Based in Ottawa, Ontario, SkyLynx Travel is a registered Canadian business where 20+ years of aviation and hospitality expertise meets intelligent technology. We're here to help 24/7.

AI Assistant Available 24/7 for Instant Support

Send Us a Message

For Faster Service:
  • Include travel dates and number of travelers
  • Specify budget range per person
  • Mention any special requirements (dietary, accessibility, etc.)
  • For group bookings, indicate group size and purpose

Global Headquarters

Rideau St., Ottawa, ON K1N 9J7, Canada

+1 (365) 888-5559

info@skylynxtravel.com

Monday-Friday: 9:00 AM - 8:00 PM EST

Saturday-Sunday: 10:00 AM - 6:00 PM EST

Average response time: 2-4 hours

AI Assistant Support

Instant answers to common questions

Available in English & Arabic 24/7

Real-time flight & hotel availability

Personalized itinerary suggestions

Price prediction and alerts

Instant response • No waiting

Emergency Support

+1 (365) 888-EMER (3637)

For urgent travel assistance while traveling

Lost documents & emergency evacuation

Medical emergencies & travel insurance claims

24/7 emergency line • Immediate assistance

Frequently Asked Questions

Quick answers to common questions about our services and support

How quickly will I receive a response to my inquiry?

Our AI assistant provides instant responses to common queries. For detailed inquiries requiring human expertise, our travel specialists typically respond within 2-4 hours during business hours, and within 12 hours for inquiries received outside of business hours. Emergency inquiries receive immediate attention 24/7.

Do you charge fees for travel planning services?

Our AI travel planning services are completely free. We earn commission from travel providers when you book through our platform. For highly complex, custom itineraries requiring extensive human planning (50+ hours), we may charge a planning fee starting at $500, which is fully refundable against your final booking.

What makes SkyLynx AI different from other travel agencies?

Our proprietary SkyLynx AI 3.0 analyzes millions of data points in real-time to provide predictive pricing, personalized recommendations, and optimized routing. Unlike traditional agencies, our AI learns from each interaction and continuously improves. We combine this with human expertise for complex planning, offering the best of both worlds.

Can you handle complex group bookings and special requirements?

Absolutely! We specialize in complex group travel arrangements for 9+ passengers. Our AI can manage multiple preferences, dietary restrictions, accessibility needs, and complex logistics. For groups of 20+, we assign a dedicated group travel specialist who works alongside our AI to ensure every detail is perfectly coordinated.

How do you ensure the security of my personal information?

We use military-grade 256-bit SSL encryption for all data transmission. Our AI is trained on anonymized data only, and we never share personal information without explicit consent. We are GDPR and CCPA compliant, and you can request data deletion at any time. All payment processing is handled through PCI-DSS compliant partners.

What happens if there are travel disruptions or emergencies?

Our AI monitors global travel conditions in real-time and automatically suggests alternatives for disruptions. For emergencies, our 24/7 support team can assist with rebooking, document replacement, medical evacuations, and insurance claims. All SkyLynx bookings include access to our emergency support line and AI-powered disruption management.

Disclosure: SkyLynx Travel uses affiliate links. We may earn a commission if you make a booking through our links, at no additional cost to you.