1. Introduction

Welcome to SkyLynx Travel ("we," "our," or "us"). Based in Ottawa, Ontario, SkyLynx Travel is a registered Canadian business. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered luxury travel platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Create an account
• Make a booking or purchase
• Subscribe to our newsletter
• Contact our customer service
• Interact with our AI assistant
• Complete surveys or provide feedback

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, search queries)
• Location data (with your permission)
• Cookies and similar tracking technologies

2.3 AI-Related Data

Our AI systems collect and process:

• Your questions and travel requests
• Travel preferences and patterns
• Interaction history to improve recommendations
• Feedback on AI suggestions

3. How We Use Your Information

We use your information to:

1. Provide and improve our AI-powered travel services
2. Process bookings and manage your account
3. Personalize your travel recommendations
4. Communicate with you about bookings and offers
5. Enhance our AI algorithms and platform features
6. Prevent fraud and ensure security
7. Comply with legal obligations

5. Information Sharing & Disclosure

5.1 Service Providers

We share information with trusted service providers who help us operate our platform:

• Payment processors (Stripe, PayPal)
• Cloud hosting services
• Email service providers
• Analytics and marketing tools
• AI technology partners

5.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security threats
• Ensure the safety of our users

6. Data Security

While we implement robust security measures, no online platform can guarantee 100% security. We recommend taking appropriate precautions when sharing personal information online.

7. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal data
• Object to data processing
• Data portability
• Withdraw consent
• Opt-out of marketing communications

To exercise these rights, contact us at info@skylynxtravel.com

8. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences
• Analyze website traffic
• Personalize content
• Track affiliate referrals
• Improve AI recommendations

For detailed information about our cookie usage, please see our Cookie Policy.

9. International Data Transfers

As a global travel platform, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

11. Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance.